faq

1.1 To which destinations do you send?

We ship to all of Costa Rica and to more than 200 countries through local partners.

1.2 Do you have a physical store where you can go buy or pick up
directly?

🛒 We are an E-commerce. Unfortunately not
We have no store where you can come to pick up or take a look
to our gifts.

1.3 How long does it take to deliver?

Gifts are delivered during daylight hours, some require D+2
up to D+5 depending on the selected shipping method and/or delivery area.

1.3 DO YOU NEED TO GIVE A LAST MINUTE GIFT? 🤔⏳

We have two perfect options! Enter those links and discover how
do they work!

1️⃣Gift Card
virtual with several amounts to choose from $45. 2️⃣Gift Notice

1.4 How much does shipping cost?

from $9

1 How long do the strawberry arrangements last once received?

Some products that contain a lot of fresh product or that require refrigeration
It can only be delivered in the city.

Those that are only 1 or 2 elements will be replaced by others of long
length if warranted.

2 Can I make any changes to the gifts?

You can write to our WhatsApp to verify the possibility or not
to do it.

3 Can I add a gift to the arrangement?

We do not transport details outside of those prepared by Universal Gift Baskest®
.

4 Are there gifts for Diabetics or people on a Diet?

Hell yeah, we have some healthy options. .

5 Gift Cards

Yes, Saboreandocr® offers you from $45, they must be used in your
totality (Does not apply credit, cash back, or cash redemption).

You can select your preferred payment method at checkout.

We accept all cards. We use the secure gateway
of payments with anti-fraud systems for local and international clients to
through credit cards, debit cards.

PayPal

1 Where can I make the payment?

You can make both your purchase and payment
ridiculously easy through our website, Whatsapp and Messenger.
We have secure systems for you to make the payment by your preferred method.

Please note that an additional exchange fee may apply if
their currency is different.

Your 100% satisfaction is important to us.

You are not satisfied with the conditions of service, Saboreandocr® reserves
the right to provide it for what is proceeded with the return. The customer
You wish not to receive the service and notify us at least 1 business day from the date of
delivery (does not apply on special dates or corporate details). Presents
negative/offensive behaviors against our company or clients, in addition
of any discrimination based on race, sexual preference, politics or religion; Universal
Gift Baskest® reserves the right of admission, so the refund is made.
If by typographical or verbal error of our company regarding the amount
of a product, the customer must cancel the difference, otherwise
Saboreandocr can determine not to provide the service even when the client already
have made the payment. so the refund will proceed within the stipulated time.
Any refund whose payment is processed by card, the client must assume
the costs of bank commissions, for which the corresponding percentages will be deducted.
Universal Gift Baskest is not responsible for the gift when it is sent
by Correos de Costa Rica , in case of loss of the package,
the resolution and reimbursement time will be attached to the policies of Correos
from Costa Rica, which can last up to 3 months.

Refund or return process is carried out within a period of 24 business hours
+ the time it takes the bank if applicable. except when sent by
Correos de Costa Rica can take up to 3 months.